TD Bank in 101 Hygeia Drive

Customer Reviews about TD Bank:

• ★ ★ ★ ★ ★
  We're new to the area and went to this TD location to open an checking and savings accounts. We have opened many over the year and this was by far the easiest experience! The employees were very kind and knowledgeable. Superb service!
  By Lisa Manahan, June 29, 2017
• ★ ☆ ☆ ☆ ☆
  My husband and I had to make a trip to the bank yesterday. We went to this location as it is closest to our home. We called the bank before leaving specifically asking about getting new debit cards. I wasn't prepared to leave my home, so my husband was going to make the trip by himself. When he asked the employee if I had to present in order to receive my new card, the employee replied yes that I did need to be there. With that said, we both left our home in a hurry to get there before closing. When we arrived I walked up to the counter and told the employee that my husband and I needed our new cards. At which time he replied that the card machine wasn't working. I was very irritated. Why didn't he tell my husband this on the phone? He then told us that we had to go to the Limestone location to get our cards. He should have told us this in the beginning. We wasted gas and time for nothing. This all occurred around 1:30 pm. All of the TD banks closed at 3:00 pm. I proceeded to tell the employee that this was bull$**! And that this was not our problem, it was his. Regardless we had to go to the other location. We arrived there around 2:00 pm. We were just in time to receive our new cards, because their card machine also broke down at that time. I don't understand what the issue is, but it was a ridiculous and unnecessary trip. Why didn't we get our cards mailed to us? They have always been mailed before at least a month before expiration. My husband's card had somehow gotten deactivated which was the purpose of the trip. Again very aggravating over incompetent employees. Our statements haven't been mailed or emailed as well. For these reasons we will be closing our account. Hopefully in the future whoever is in charge of this location, will be more careful in selecting their employees. My husband and I will only be revisiting this location to close our account and go elsewhere.
  By Nicole Colon, January 10, 2017

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